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Troubleshooting
Self-service fixes for pairing, LEDs, slow response, weak signal. Search or use tags.
1 - Weak gateway signal — quick checks
Thick walls and metal cabinets — where to put the hub and repeaters.
Goes with the Troubleshooting hub item about devices dropping offline. Do the hub steps first, then skim the FAQ below.
Change one thing at a time. Move the hub or a plug-in repeater closer to the weak spot with fewer walls in between. Rule out metal cabinets and microwaves before buying more gear.
Yes — both often use 2.4 GHz. Try a fixed Wi-Fi channel, or put the USB stick on an extension cable away from the router.